SAVI TRAVEL GENERAL TERMS & CONDITIONS

These terms and conditions together with any other documents we give you (the "Agreement") describes what you are legally entitled to expect from us when you book your trip through us, in addition to important obligations you make as a customer that effect your legal rights. Please read these Terms and Conditions Carefully. If you do not agree with any of the terms, you must speak to us before making any booking.

The terms "we", "us" and "our" and “ST” refer to Savi Travel, LLC, a Florida limited liability company. The term "you", “client” refers to the customer visiting our website, and/or booking a reservation through us.

Your Acceptance of these Terms & Conditions

By booking your arrangement with us, you are agreeing to be bound by the terms of this Agreement and any additional terms and conditions of any Supplier that are applicable to your booking, travel arrangements. The terms and conditions posted on travel supplier sites are available to review. Acceptance of documents and/or invoices, either physical or electronic, is an acknowledgement that you accept these terms and conditions. You agree on behalf of yourself and those you represent to comply with all such terms and conditions, including the payment of all amounts when due, and cancellation terms.

You agree that any violation of any such terms and conditions may result in (a) the cancellation of your reservation or purchase, (b) your forfeiture of any monies paid for your reservation or purchase, (c) you being denied access to the applicable travel related product or service, and (d) our right to debit your account for any costs we incur as a result of such violation.

You represent and warrant that (a) you are of sufficient age to use our services and website and can create binding legal obligations in connection with your use, (b) you are legally authorized to act on behalf of those you represent and accept these terms and conditions on their behalf, and (c) the information supplied by you or members of your group is true and correct. You are responsible for informing such other persons of all terms and conditions applicable to their travel arrangements. You understand that you are financially responsible for any use of our services or website by you and those for whom you make bookings.

You acknowledge and agree that we may change these terms and conditions from time to time and that those changes become effective immediately. You agree to be bound by the terms and conditions that are in effect at the time of your travel. You agree that is your responsibility to be familiar with these terms and conditions and to check back from time to time for any changes.

Booking/Payment

Planning any travel takes extensive time and research, and costs accrue well in advance of your travel After working with you on your trip details, will provide a proposed itinerary. ST will work with you on any first draft changes if required. After any changes are made, you will then receive your final itinerary with an invoice and other important travel information. This invoice is subject to change until you receive confirmation that your travel is booked. Some tours and airlines will require a larger or payment in full to hold your booking. Customer will be notified if a larger deposit is required. Deposits are NON-REFUNDABLE, unless stated otherwise in the Terms & Conditions of the Service Provider(s).

Final payment is due as indicated on the invoice. Some tours or accommodations require an earlier or later payment. Customer will be notified if earlier or later payment is required. If any payment is not paid by the stipulated date, ST reserves the right to treat the booking as canceled by you in which case the terms and conditions of cancellation become applicable.

Once payment for your trip is processed, you will receive i) a receipt and ii) travel documents. Please review documents carefully and promptly as we will not be responsible for any errors. It is your responsibility to review all travel documentation and alert us as soon as possible with any corrections.

MAKE SURE THE NAMES ON DOCUMENTS ARE AS THEY APPEAR ON YOUR LEGAL ID. Please notify us immediately if any omissions and/or corrections are needed regarding the booking details. Client(s) voluntarily assumes full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. Client is required to verify the accuracy of every client’s LEGAL first & last names. It is mandatory that client names be identical to the LEGAL first and last names and identical to the names as they appear on booking and travel documents.

Forms of payment: ST accepts forms of payment as accepted by the travel provider. Checks are accepted no later than three weeks prior to payment due date by the vendor. Checks are not accepted for any nonrefundable travel, including but not limited to airline tickets. Credit cards are accepted for payment provided the travel supplier accepts them.

While we may accept major credit cards including Visa, Mastercard, American Express and Discover, participants must provide to us a signed charge authorization agreement or click authorization for every transaction for your trip. Your authorization is an acknowledgement that the charges made on your behalf for any form of travel purchased through ST are legitimate charges, and you will not challenge any legitimate charges made. In the event of doing any chargeback or attempt to reverse your credit card for these legitimate charges, you will be responsible for any court costs incurred by ST to recover those funds, including, without limitation, attorney fees. Checks returned for insufficient funds or stop payments, will result in maximum penalties as allowed by Florida Law and Statute. Insufficient funds checks will be subject to maximum penalties allowed, and may be subject to criminal prosecution under Chapter 832 of Florida Statutes, and any other applicable laws and statutes.

PRICING

Tour and cruise pricing is subject to change without notice due to currency fluctuations, tariff charges, or increases in operational expenses. In addition, some tours are based on a minimum number of guests participating. The tour company has the right to cancel a scheduled departure and offer an alternative date. If you are purchasing airfare on your own, we advise you not to book the airfare until you have been advised by ST that the departure is a guaranteed departure Fares for cruises, tours and other forms of travel may be offered in what we call restricted fares.

Restricted fares may include but are not limited to special pricing for senior citizens, active or retired military, residents of select states, past passenger or past guest of cruise or tour companies, members of unions, or any variety of sale pricing. If you have purchased any such fare, you may be asked to show eligibility for that fare at check in. In the event you do not have proof of eligibility for that fare, you may be asked to pay an additional fare or current fare. Please be sure that you understand all limitations and restrictions associated with such fares.

Certain travel products are booked using local foreign currency. Those rates are subject to fluctuation, and the rate of exchange is not guaranteed until paid in full. Airfare booked with a cruise line or any travel provider will have restrictions applied, and in some cases, fares are not guaranteed until paid in full. Specific flight routing, airlines and other requests may be available for an additional fee. Some operators will book travel on a charter or have special rates on certain carriers. ST assumes no responsibility for changes in carrier, changes in flight times. Terms and conditions may vary. Airline Club Mileage may not be earned on certain promotional and group fares.

Changes to Itinerary/Booking by ST

ST reserves the right to move your individual booking into a cruise or tour group for any reason. You will be notified of that fact, and if there are any cancellation penalties that differ from an individual reservation, we will advise you at that time.

The right is reserved to substitute hotels of similar category (if available) or change schedules without prior notice should circumstances so demand. In the event of a change in the itinerary necessitated by factors or conditions beyond the actual control of ST no refund can be made, nor will credit be allowed, or refund given for any services provided in the itinerary should any such services not be utilized by tour members.

Changes and Cancellations by the Tour Operator

We will inform you as soon as reasonably possible if the operator needs to make a significant change to your confirmed booking or to cancel. We will also liaise between you and the operator in relation to any alternative arrangements offered by the operator but we will have no further liability to you. During local or national holidays, certain facilities such as museums, sightseeing trips and shopping may be limited or unavailable. In such instances itinerary changes are made by Operators seeking to reduce inconvenience to customers. Such changes are deemed not to be a major change, and no compensation will be payable to customers. Holidays, closing days and other circumstances may necessitate a change of the day of the week for scheduled regional meals, sightseeing or other activities. If you feel your enjoyment might be diminished by any of these circumstances please check with the respective national tourist office before selecting a specific departure date.

Cancellation

As described above, planning travel takes extensive time and research and ST is required to pay all suppliers well in advance of your vacation date Cancellation Penalties are imposed by almost all travel suppliers. These penalties are available from ST and on the travel supplier website and apply to your booking. Upon, receipt of your cancellation request, ST will follow industry procedures for any applicable refunds as outlined in the supplier’s terms and subject to their review. If you are entitled to a refund, please note that the supplier is responsible for this refund, not ST. Generally, flight tickets, hotel reservation and other items provided for the travel cannot be refunded if they are partially used.

We are not responsible for a supplier’s failure to pay a refund. Money will be refunded to the original payor. In addition, ST reserves the right, at SAVI TRAVEL’s discretion, to impose a cancellation penalty of up to 10% (minimum of $50 per guest) of the total price as a cancellation penalty. By making a booking with us and/or accepting services you agree to these cancellation penalties and further agree that there will be no attempt on your part to reverse any credit card charges for such penalties as applied by the vendor or ST. Because we and our suppliers strictly adhere to our cancellation terms, we strongly recommend the purchase of a Travel Protection Plan.

Force Majeure

We cannot accept liability, provide any refund, or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise suffer any loss, injury, death, inconvenience or damage as a result of circumstances amounting to “force majeure”. “Force majeure” means any event or circumstances which we or the supplier of the services in question could not foresee or avoid. Such events and circumstances may include, acts of God, actual or threatened, war, insurrection, riots, strikes, civil action, decisions by governments or governing authority, technical or maintenance problems with transport, changes of schedules or operational decisions of air carriers, terrorist activity or the threat thereof, industrial action, natural or nuclear activity, epidemic, pandemic, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation, adverse weather conditions, fire and all similar events outside our control. Furthermore, there will be no refunds due to fear of travel from actual or threatened terrorist, health, political, pandemic or other similar events.

Travel Protection

ST STRONGLY RECOMMENDS THE PURCHASE OF TRAVEL PROTECTION COVERAGE. It is the client’s responsibility to protect their purchases. For this reason, Travel Protection Coverage is strongly recommended. Such plan should include Trip Cancellation or Interruption, Cancel for Any Reason, Medical Expense, Emergency Evacuation/Repatriation, and Baggage. Travel protection plans can help protect you in the event of loss of non-refundable trip deposits and payments that result from cancellation or trip interruption (due to a covered reason such as injury or illness before or during the trip). It also helps with reimbursement for medical emergency costs (including very costly medical evacuation costs), missed connections and baggage loss. ST is not qualified to answer technical questions about the benefits, exclusions, and conditions of travel insurance plans. ST cannot evaluate the adequacy of the prospective insured's existing insurance coverage. If you have any questions about your travel protection, call your insurer or insurance agent or broker.

Certain countries have a requirement for foreign visitors to have valid medical insurance on entry. ST cannot be held responsible for denied entry if a guest is unable to provide details to authorities of insurance or denial of entry for any reason. Declining to purchase an adequate travel protection plan could result in the loss of your travel cost and/or require more money to correct the situation. You also acknowledge that without this coverage, there may be no way to recoup any losses, costs or expenses incurred. If you choose to travel without adequate coverage, we will not be liable for any of your losses howsoever arising, for which trip protection plan coverage would otherwise have been available.

Destinations and Documentation

Travel to many parts of the world may involve the risk of a variety of hazards to health and/or safety, including but not limited to disease, crime, terrorism and warfare. Because each guest’s risk tolerance is different, ST is not in a position to advise or recommend whether travel to any particular place at any particular time should take place. It is recommended that the guest should refer to objective thirdparty sources of travel information, such as that maintained by the U.S. Department of State (travel.state.gov). In addition, you should consult with government websites to ensure that you are in compliance with all requirements for admittance into that country as well as understanding local laws that govern travel within a country, such as tracking. Should you choose to travel to a country that has been issued a travel warning or advisory, ST will not be liable for damages or losses that result from travel to such destinations.

You and any minors traveling with you must be in possession of a machine-readable passport valid for 6 months after their trip return date along with applicable visas. Some countries require that your passport have two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement is not met. For information about passport requirements you can visits the State Department’s website at https://travel.state.gov/content/travel/en/passports.html. It is your sole responsibility to secure and/or pay for any and all visas, reciprocity fees, affidavits, immunizations, etc. that are required to be permitted entry into each destination. In some countries you may be subject to entry (reciprocity) fees and/or departure taxes/ exit fees which will be collected at the airports upon entry/departure by local government authorities. Please note that entry to any country may be refused even if the required information and travel documents are complete.

Visas: Some countries require visas to enter. Without a valid visa, you may be denied entry into the country. You can find out if you need a visa by visiting the embassy website of the country you'll be traveling to. Although you can always contact us with questions it is your responsibility to ensure you have all the proper travel documents, to include your visa(s).

Children Traveling with One Parent, or Someone Who is Not a Parent/Legal Guardian, or Children Traveling in a Group: Foreign border officials may require custody documents or written consent from the other parent/both parents. Requirements vary by country, so if this applies to anyone in your traveling party please research the requirements and leave prepared.

When travelling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight. Examples: DHS designated enhanced driver’s license, USA Passport, a foreign government passport. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records. For more information you can visit the TSA website at https://www.tsa.gov/travel/security-screening/identification.

For up-to-date detailed information on travel documents and visas, entry/exit taxes and further information on entry and exit requirements please check with your local consular services. Obtaining and carrying these documents is your sole responsibility ST shall not be responsible for any traveler being denied entry, boarding, or access to any form of travel or accommodations including but not limited to trains, planes, hotels, public or private transportation for any reason, including but not limited to health issues or insufficient documentation.

Health: Recommended inoculations for travel may change and you should consult your provider for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip. Inoculation requirements can be found on the Center for Disease Control website at https://www.cdc.gov/.

Disinfection: Most countries reserve the right to disinfect aircraft if there is a perceived threat to public health, agriculture, or environment. While this is not a common practice, we want you to be aware that it is a possibility. This process includes the following: (1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) treat the aircraft's interior surfaces with a residual insecticide while passengers are not on board. For more information you can visit the U.S.

Department of transportation website at: https://www.transportation.gov/airconsumer/spray.

Air Carrier

Airport Check in: Arrive at the airport at times suggested by the airlines and/or TSA for check in and security. Many airlines offer online check-in and boarding passes to save time at check in. ALL PASSENGERS MUST carry ASTATE OR FEDERAL ISSUED PHOTO. Please check with the airline website for the current restrictions on checked baggage, carry-on luggage and permitted items in cabin.

REVERIFY ALL FLIGHTS AND FLIGHT TIMES 72 and 24 hours prior to departure. It is traveler’s responsibility to verify all flights and flight times for all segments of your travel. Most airline fares are restricted and have penalties applied to any changes made by the passenger. Please contact the airline for any changes you need to make, and be aware that you will be charged a fee to make any changes. Changes made by ST agents will have a minimum of a $50 per ticket charge, in addition to charges made by the airlines. Due to continual changes in airline baggage policies it is suggested that you inquire with your airline's website for up-to-date fees & information. ST is NOT responsible for additional fees incurred for baggage or seating.

Fuel surcharges may be imposed at any time by airlines, cruise lines, tour operators and others. It is the traveler’s responsibility to pay these additional charges. ST is in no way liable for any fuel charges applied after the purchase of any form of travel.

Ages of travelers

Travelers are subject to the restriction imposed by the travel provider as outlined online or in the appropriate brochure.

Seminars/ Educational Travel

In the event you are attending a seminar(s), educational event (s), certification course(s), performance(s), or any other cruise, tour(s) or event (s) that has an agenda(s) organized by a group leader(s) or organizer(s), ST is in no way responsible for failure of said group leader(s) or organizer(s) to provide the seminar(s), session(s), certification(s), educational credit(s), content, performance(s) or speaker(s) as advertised. ST arranges only the travel portion of any such trip. Content on any brochures, flyers, websites, or any other form of advertising or marketing, with the exception of travel arrangements, is solely provided by the group leader or leaders and is not warranted by ST. In the event we are collecting, on behalf of the organizer(s) and group leader(s), any money above the actual cost of travel for, but not limited to, fees such as registration fee(s), seminar fee(s), speaker fee(s), certification fee(s) or educational credit(s), these funds are passed on to the group leader(s)or organizer(s). Traveler(s) must address requests for restitution or refunds of those fees and amounts to the organizer(s) and group leader(s).

DISCLAIMER OF LIABILITY: The travel agency is acting as a mere agent for suppliers in selling travel-related products, or in accepting reservations or bookings for services that are not directly supplied by this travel agency (such as but not limited to air and ground transportation, hotel accommodations, meals, tours, cruises, etc.) This agency, therefore, shall not be responsible for breach of contract or any intentional, unintentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your traveling companions or group members. Unless the term “guaranteed” is written and specifically stated on your tickets, invoice, travel documents, invoice or reservation summary, we do not guarantee any of such supplier’s rates, bookings, reservations, connections, scheduling, or handling of personal effects. Travel agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts, or abnormal conditions or developments, or any other actions, omissions or conditions outside the travel agent’s control. Traveler assumes complete and full responsibility for, and releases ST and its agents from any duty of checking and verifying any and all passport, visa, vaccination, and/or other entry requirement of each destination, and all safety and security conditions at such destinations during the length of the proposed travel. For information concerning possible dangers at international destinations, contact The Travel Advisory section of the U.S. State Department. For medical information, contact your local public health service.

Assumption of Risk

Client is aware that travel such as client is undertaking on the Trip may involve hazardous activities, some in remote areas of the world. Inherent hazards and risks include, but are not limited to, risk of injury or death from: motor vehicles collisions, animals, roadway hazards, slips, and falls, consumption of alcoholic beverages, tainted food, or non-potable water; exposure to the elements, including heat, cold, sun, water, and wind; my own negligence and/or the negligence of others, including tour guides, other guests, Savi Travel, LLC and its employees, agents and/or representatives; attack by or encounter with insects, reptiles, and/or animals; accidents or illness occurring in remote places where there are no available medical services; fatigue, chill, overheating, and/or dizziness,; known or unknown medical conditions, physical excursion for which I am not prepared or other such accidents; the negligence or lack of adequate training of any third-party providers who seek to assist with medical or other help either before or after injuries have occurred; accident or illness without access to means of rapid evacuation or availability of medical supplies or services; and the adequacy of medical attention once provided. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler understands the description of these risks is not complete and that unknown or unanticipated risks may result in injury, illness, or death. In order to partake of the enjoyment and excitement of this trip, client is willing to accept the risks and uncertainty involved as being an integral part of travel. Traveler hereby accepts and assumes full responsibility for any and all risks of illness, injury or death and of the negligence of ST and agrees to and shall hold harmless and fully release ST from any and all claims associated with the trip, including any claims of third party negligence and you hereby covenant not to sue ST for any such claims or join any lawsuit or action that is suing ST. This agreement also binds your heirs, legal representatives and assigns. Traveler is hereby warned of such risks, and advised to obtain appropriate insurance coverage against them. Traveler’s acceptance of this ticket, invoice, and/or travel documents constitutes assent to the above and an agreement on his/her part to convey the contents herein to all travel companions and group members.

Indemnification

Client agrees to and shall indemnify and hold harmless Savi Travel, LLC, and each of our officers, directors, employees and agents (collectively “ST”), from any expenses, losses, liabilities, damages, judgments, settlements and costs (collectively, “damages”) involved with or incurred by ST (including, without limitation, reasonable attorneys’ fees and the advancement of same) with respect to any claims, law suits, arbitrations, or other causes of action, which result, directly or indirectly, from: (i) Client’s breach or violation, or threatened breach or violation, of this Agreement and (ii) Any damage caused by client while participating in the trip.

Pre-Existing Medical Conditions

It is essential that you advise us before booking if you have any disability or pre-existing medical condition which may affect your trip, or if you have any special requirements as a result of any disability or medical condition (including any which affect the booking process) so that we can assist you in considering the suitability of the arrangements and/or in making the booking. ST will make reasonable efforts to accommodate requests, but cannot be responsible if ADA accommodations are not available. Any accommodations provided will be at the sole expense of the guest requiring the accommodation. Please note that accommodations outside of the USA may not be in compliance with the Americans with Disabilities Act and may not have wheelchair accessibility.

Governing Law and Jurisdiction

This Agreement and all attachments hereto and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Florida, exclusive of conflict or choice of law rules. Any claims shall be brought in a court located in Florida. All customer claims must be submitted in writing and received by ST no later than 60 days after completion of the ST vacation. Customer claims not submitted and received within this time shall be deemed to be waived and barred.

Entire Agreement & Severability

This agreement, including any other documents, including invoices, we provide you, constitutes the entire agreement and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, with respect to ST. If any provision of these Terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.